Here is something to consider before you decide not to buy...

We are often tempted sometimes to say "Oh, that product or service is more expensive than the last place", without actually analyzing and seeing the value we receive for the money from each different place. That is why we always make sure you are fully aware what you get for your money, and to let you see how much you can loose without us. 

Pre-sale care
Before you even become a client, you are still entitled to the top level of service we strive to provide. Most other companies expect you to know exactly what you are looking for, and offer no guidance until you are a fully paid customer. At L&M Hosting, we leave you to browse and give you the re-assurance that we are only a phone call away if you have any questions at all. If you can't find what you are looking for, or if you don't even know what you are looking for, we can offer advice and custom solutions to fit your needs perfectly. 

Customer Service
Other providers like to leave you to work out things by yourselves. Our customer service team is here for you, this means we want to share our knowledge with you. If we win another award, or we expect a network outage, we want to tell you about it! The most efficient way to receive updates, advice and support is through our helpdesk. No ticket is ever automatically replied to with a generic solution, you get a human response within only a few short hours. The only generic auto-response you will ever get is when a ticket is successfully accepted or a ticket is resolved, just to let you know that you're requests have worked. We like to keep in touch with our clients on a personal level, and we welcome you to do the same. Even if you just want to tell us how your web site is performing! 

Solutions
Contacting us as soon as a problem arises is very important to the time it takes to resolve any issues. A response from our team telling you that we are not able to solve your problem is definitely what you DON'T want. We already know that, which is why we make sure we find a solution and tell you about it as soon as possible. 

Value for money
Consider you paid us per hour for our service, would you like us wasting the time you are paying for by looking for further income for ourselves? Obviously if we are looking for further income from other avenues, our attention to your services are being distracted. You won't have this problem with L&M Hosting. A returning customer is always better than looking for new customers, which is why we take extra special care of those customers we already have!