
There are so many hosting companies available that it's
very hard to find one that is right for you. They all appear
to offer the same services at similar prices, so why should
you choose L&M Hosting? The difference between L&M
Hosting and some other hosting companies is how we treat
our customers. We do not consider ourselves to
be above our customers, but on the same level as a partner would
be, after all, that is what our relationship with customers
are.. Partnerships.
We do not try to convince you to pay for any services
that we do not think are suitable. Even though
we do offer a money back guarantee, if you or ourselves
have any doubt that you will be satisfied, we will let
you take our services for a 'no-obligation to buy' test-drive!
To you, quality of service is crucial, therefore
to us, quality of service must be of the highest
standard. That is why we maintain a low customer base, so
we can serve each customer better, and to be able to communicate
personally with each individual.
Our goal has never been about becoming a large multinational
corporation, but more to provide the best service possible for
a select few always improving and creating
better, newer solutions to enhance your business
experience.
As honesty is extremely important in partnerships,
it's important with customers. We will tell you the
truth when something goes wrong. We also try to solve
any problems quickly, rather than delaying any solutions
by arguing whose fault it was. To our staff, it doesn't matter
whose fault caused any problems, but they focus on solving
the issue and finding a solution so that the same problem
does not re-occur. We put ourselves into your position and
asked ourselves, would we rather argue with someone about
whose fault it is, or would we prefer to the time being better
spent finding solutions? The latter wins every time.
Our support reputation didn't get to where it was by ignoring
support inquiries or passing you to various departments if
you call. We never reply to you by saying "Sorry,
we can't solve that problem". We contact you after a
few hours and give you a solution, a solution which
will help your business! Of course, not every problem has
a solution, so if you ask the impossible, then we might let
you know that we cannot provide a solution, and aid you to
the best of our ability to find a resolution elsewhere.
Our prices aren't 'too
expensive', they are realistic for
a professionally maintained service. Do you think
a low price paid for hosting will motivate and sustain a
business the way you would expect? If our prices were
cheap, and meant we couldn't afford to maintain
our services, who do you think will suffer more
from our servers going down? The customer!
We look after you and your web sites like they were our
own. Monitoring each server's uptime is vital, and your
online business is equally vital to us. Without your
business succeeding, we would not have
you as a customer.
We deliver to you what your business requires, and
what it is missing... the difference.
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