Why Choose L&M Hosting?

The first difference between L&M Hosting and some other hosting companies is how we treat our customers. We do not consider ourselves to be above our customers, but on the same level as a partner would be, after all, that is what our relationship with customers are.. Partnerships.

We do not try to convince you to pay for any services that we do not think are suitable. Even though we do offer a money back guarantee, if you or ourselves have any doubt that you will be satisfied, we will let you take our services for a 'no-obligation to buy' test-drive!

To you, quality of service is crucial, therefore to us, quality of service must be of the highest standard. That is why we maintain a low customer base, so we can serve each customer better, and to be able to communicate personally with each individual.

Our goal has never been about becoming a large multinational corporation, but more to provide the best service possible for a select few always improving and creating better, newer solutions to enhance your business experience.

As honesty is extremely important in partnerships, it's important with customers. We will tell you the truth when something goes wrong. We also try to solve any problems quickly, rather than delaying any solutions by arguing whose fault it was. To our staff, it doesn't matter whose fault caused any problems, but they focus on solving the issue and finding a solution so that the same problem does not re-occur. We put ourselves into your position and asked ourselves, would we rather argue with someone about whose fault it is, or would we prefer to the time being better spent finding solutions? The latter wins every time.

Our support reputation didn't get to where it was by ignoring support inquiries or passing you to various departments if you call. We never reply to you by saying "Sorry, we can't solve that problem". We contact you after a few hours and give you a solution, a solution which will help your business! Of course, not every problem has a solution, so if you ask the impossible, then we might let you know that we cannot provide a solution, and aid you to the best of our ability to find a resolution elsewhere.

Our prices aren't 'too expensive', they are realistic for a professionally maintained service. Do you think a low price paid for hosting will motivate and sustain a business the way you would expect? If our prices were cheap, and meant we couldn't afford to maintain our services, who do you think will suffer more from our servers going down? The customer! We look after you and your websites like they were our own. Monitoring each server's uptime is vital, and your online business is equally vital to us. Without your business succeeding, we would not have you as a customer.

We deliver to you what your business requires, and what it is missing... the difference!